Frequently Asked Questions

We answer some of your Frequently Asked Questions regarding our platform. If you have a query that is not answered here, Please contact us.

Deposit and withdrawal are available at any time. Be sure, that your funds are not used in any ongoing trade before the withdrawal. The available amount is shown in your dashboard on the main page of Investing platform.

You can see this anytime on your accounts dashboard.

Quickly signup and choose from our wide range of Bitcoin and altcoin investment Plans and invest to the plan.

Contact support@cryptobase.store for password reset, you can also quickly utilize our live chat support team through the Green colored widget at the bottom right of your device.

You will get an automatic notification once we send the funds and you can always check your transactions or bitcoin wallet balance. Funds reflects in your Bitcoin or Ethereum wallet immediately you request for a payout. we can also send the crypto equivalent of your withrawal to your bank account on request please contact support@cryptobase.store if you want to use this channel.

You can withdraw both your Principal on investment and its accrued interest(ROI) at anytime you wish to do so.

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